Author: Anthony Vining

Android Outlook Set Up

  1. Open the Play Store app.
  1. Type Microsoft Outlook into the search bar, then tap Microsoft Outlook.
  1. Tap Install.
  1. When the download is complete, tap Open.
  1. Tap Get Started.
  1. Tap Skip.
  1. Enter your root email address in the format username@gatech.edu, then tap Continue.
  1. You may be redirected to a Georgia Tech log in screen. Log in with your GT username and password. Your Android device may attempt to copy your email address from the email setup screen to the Georgia Tech login screen. If this occurs, please remove the @gatech.edu suffix from your username so that your GT username is the only value in the GT Account field. If you are using Duo Multifactor Authentication, you will be prompted to verify your login.
  1.  Tap Skip.
  1. Tap the right arrow to go through the introductory slideshow.

Add an Account

  1. Open the Outlook App
  1. Tap the menu icon.
  1. Tap the envelope icon with a plus.
  1. Tap Skip.
  1. Enter your Enter your root email address in the format username@gatech.edu, then tap Continue.
  1.  If prompted, log in with your root email address and GT password.
  1. To access your email, tap the menu icon.
  1. Choose the desired email account from the menu.

Apple Outlook Set Up

  1. Open the App Store.
  1. Search for Outlook and tap Get.
  1. Tap Install.
  1. Enter your Apple ID password and tap OK.
  1. When the app is finished downloading, tap Open.
  1. On the Start screen, tap Add an Account.
  1. On the log in screen, enter your root email address in the format username@gatech.edu and tap Add account.
  1. You may be redirected to a Georgia Tech log in screen. Log in with your GT username and password. Your device may attempt to copy your email address from the email setup screen to the Georgia Tech login screen. If this occurs, please remove the @gatech.edu suffix from your username so that your GT username is the only value in the GT Account field. If you are using Duo Multifactor Authentication, you will be prompted to verify your login.
  1. Outlook will take a few moments to configure. Your email should appear shortly. If a pop up appears that says the OWA would like to send you push notifications pop up, tap OK.

How do I setup the macOS Mail app?

  1. Click on the Mail icon to run the Mail app.
  1. Select Exchange as the Mail account provider and click Continue.
  1. Enter your Name.  For your Email Address, enter the address as GTAccount@gatech.edu.  Example: gburdell3 would type in gburdell3@gatech.edu.  Once you’ve typed in your Name and Email Address, enter your and GT Account password in the Password field and click Sign In.
  1. Select the apps you would like to use with this account and click Done.

How do we protect against email spam?

The following actions are taken on all incoming email before the email connection is closed with the sending server – this allows the sender to know immediately if their email was not delivered

  1. Attachments in the email are scanned for viruses. Any message triggering the antivirus software is rejected and the email is returned to the sender stating such. The virus definitions are updated every 30 minutes.
  1. The email is processed by SpamAssassin – an open source spam detection package which utilizes a highly competent scoring system. Any email generating a level of 5 or higher is rejected and the email is returned to the sender stating such.
  1. Emails containing password protected compressed files are rejected and the email is returned to the sender stating such. (This is done because such files cannot be scanned by the virus scanning software.)
  1. The message is delivered to the user’s mailbox.

This system has proven to be highly effective in

  • reliably stopping a majority of spam emails from being delivered to the user with an extremely low false positive rate
    and
  • keeping email borne viruses and unscrupulous attachments from reaching the user.

How do I add / remove a vacation message for my email?

You can create an email message that can be sent to people automatically when you are on vacation or away from your computer. This message is called an auto-reply or vacation message.

To create an automatic response to all email received when using CEE’s Mail Server:

  1. Login to http:ceeinfo.cee.gatech.edu
  1. Click on Mail in the left pane
  1. Click on Vacation in the top pane
  1. Follow the instructions on the screen

To stop the automatic response to received email follow the same steps above, choosing instead to Unset a vacation message

How to request an account with admin privileges

Use the link below to request a separate admin account (account name will be cee-username).
Once your adviser approves the account, we will create the account and a 24-hour password for it that you can receive in person or via a BlueJeans or Teams session.
You will need to show your BuzzCard at that time to verify.

https://isg.ce.gatech.edu/forms/adminreq.php

How do I connect to my Windows machine from a Mac?

To connect to your office Windows Machine you will need the Microsoft Remote Desktop 10 app. You can download the app from the App Store: https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?m…
* If you have downloaded the app previously and the icon is square you will need to download this app. The previous app is not compatible with Windows 10.

Setup

  1. To setup a new connection, click on the plus sign at the top of the application.
  1. Enter the address of your office computer. The address will be in the form of [HOSTNAME].ce.gatech.edu in the field for PC name. You may enter another name for the system in the field for Friendly name on the General tab. Use these instructions to find the hostname of your system.
  1. On the Display tab you can select “Use all display” if you have multiple displays connected to your Mac.
  1. When you have finished configuring your settings click the “Add” button at the bottom of the window.

Connecting

To connect to your Windows system click on the saved desktop on your dashboard.
*If you are connecting from the campus Wi-Fi or from home you must first establish a VPN connection.

How do I connect to a network share from a Mac?

Occasionally Mac users may find themselves needing to connect to a Windows network share. Doing so is very simple:

  • From Finder click “Go” and then “Connect to Server”

When the dialog box appears, in the field for “Server Address” you will want to enter the full path to the network share.

* Make note that the address uses forward slashes only (no backslashes), also smb is in all lowercase.

  • If you are prompted with a confirmation you can click on “Connect” to finish the connection.

Please contact ISG if you need assistance in finding the path to a network share.

How do I install the GlobalProtect VPN client on macOS?

  1. Prerequisite! Make sure you disconnect your AnyConnect VPN session and any other VPN software before continuing!
  1. To download the macOS VPN client, log into the Clientless VPN portal.
  2. Once you log into the portal, click on the Download Windows/macOS VPN Client link.
  1. Click on the download link for Mac 32/64 bit GlobalProtect agent
  1. From your downloads folder, click on the installer package
  1. Click Continue to start the installation. Click through to select installation location.
  1. You may be asked to enter your account password to continue installation.
  1. You may need to allow the system extension in the preferences. You may have only 60 seconds to perform this operation! If you fail to allow this extension quickly, the installation will be broken and you will have to reinstall.
  1. Once the install is complete, you can find the GlobalProtect client in your menu bar at the top. Enter vpn.gatech.edu into the portal address field. Click Connect.
  1. Enter your credentials.
  1. You may be required to use 2-factor authentication.
  1. Once connected, you will see the welcome screen. Click Disconnect to disconnect.
  1. To connect using the client in the future, you can find the client in the menu bar at the top. Look for the little grey planet.
  1. The mac client remains persistent in the menu bar even if you are not connected to the VPN.
  2. If you wish to quit the client entirely, from a command line type:​
  3. launchctl unload /Library/LaunchAgents/com.paloaltonetworks.gp.pangp*​
  4. To launch the client again: 
  5. launchctl load /Library/LaunchAgents/com.paloaltonetworks.gp.pangp*