Author: Christopher Temple

Can I get Admin Rights on my Mac?

Sometimes you may need to complete tasks that require administrator access. On CEE Macs, you can use the Privileges App to temporarily grant yourself admin rights.

How it works:

  • The Privileges App icon is green with a lock when you do not have admin rights.
  • Click the icon to grant yourself admin rights. The icon will turn yellow.
  • If you don’t disable admin rights manually, the app will remind you after 15 minutes to confirm if you still need access.

Video Tutorial
Watch the short video below to see how to use the Privileges App step by step.

Need help?
If you run into any issues, contact ISG at helpdesk@ce.gatech.edu

What options are available for my group to get a website?

If your group needs a website, GT has two primary options available for you. Each of the options have their own benefits and limitations.

Plesk (Webhosting)

  • Allows for custom application development.
  • Can take time to get the website fully configured to run your desired applications.

WordPress (Sites@GT)

  • Easy to use and can be online and ready in minutes.
  • A limited number of modules are available.

** It is the group’s responsibility to ensure websites are maintained and patched regularly.

Please contact ISG by emailing helpdesk@ce.gatech.edu or by phone (404) 894-2210 to schedule a time to meet with the group to discuss your project and online presence requirements.

How do I find the hostname of my system?

If you need to connect to your system or an ISG member asks for the hostname of your system you can quicly find the name from the command line. The hostname of your system is in the form of machine_location-advisor-machine_number

Windows / Mac / Linux

From a command prompt or terminal type “hostname” without quotes and press enter.

To access the Windows’ command prompt you can click on the Windows’ logo and type “cmd” without quotes and press enter.

How do I remotely connect to my Windows PC from a Windows PC?

To remotely connect to your office Windows PC from another Windows PC you can follow the steps below. Before you begin you will need the hostname of your office PC.
*To get the hostname of your office PC please review this FAQ.
*If you are connecting from off campus or on wireless you will need to first connect to GT’s VPN service. Follow this FAQ for making the VPN connection.

  1. From the Search box on your desktop enter “Remote Desktop Connection” to open the connection client.
  1. Once the connection client opens enter the hostname of your PC along with “.ce.gatech.edu”. See the example image:
  1. When asked for your credentials enter your GT username and password.
    * If the listed Domain below your password does not list AD you will need to prepend AD\ before your GT username (exp. AD\gburdel3)

How do I connect to VPN without a client?

The GlobalProtect Clientless VPN is a web browser based VPN service, and should work with most browsers, operating systems, and mobile devices. All traffic on the browser tab that you use to log in to the service travels through an encrypted tunnel which terminates on the campus gateway.

  1. In a web browser, connect to https://vpn.gatech.edu
  2. Enter your username and password in the fields:
VPN website
  1. If you are required to use Duo 2-factor authentication, enter ‘push’ or a passcode:
  1. You should now be viewing the Clientless VPN interface. You can click on a tile to visit a website or click on the Enter URL button to enter the address for another website. Click on your username at the right to log out.
  1. At the top of the page is a link to download the VPN Client to your personal system.

How do I connect to my Mac from a Windows machine?

  1. We currently only allow SSH (command line) connections from a Windows PC to a Mac. This example uses SecureCRT.
    If the system you are connecting from is not connected to CEE’s wired network you will need to contact ISG (helpdesk@ce.gatech.edu) to verify that SSH is enabled for your system from a VPN connection.
    • From SecureCRT begin a new connection
    • Enter the address of the machine that you want to connect to in the Hostname field using the following format: [HOSTNAME].ce.gatech.edu
    • You may enter your username on the machine you are connecting to in the Username field
    • Only the Password option needs to be checked under Authentication
    • Click on the Connect button
  1. The first time you attempt the connection you will be presented with the option to save the host key. 
    • Clicking Accept Once will connect to the remote system but will not save the key The next time you connect to the system you will be presented with this option again.
    • Clicking Accept & Save will save the key and you will not be presented with the option in the future.
    • Clicking Cancel will terminate the connection
  1. If you entered your username in Step 1 this prompt will not appear. 
    • Enter the username for the system you are connecting to in the field provided
    • Click Ok
    • Clicking Cancel will terminate the connection
  1. Passwords can be easily recovered by anyone with access to your system. You should never use the save password option.
    • Enter the password for the username that you enter in Step 3 in the password field
    • Click Ok
    • Clicking Cancel will terminate the connection
    • Clicking Skip will move to the next Authentication method enabled in Step 1 If no other Authentications methods are enabled the connection will be terminated
  1. Your connection should now be complete. If your connection fails, please retry the connection and check your settings.

If you continue to experience trouble please email Help Desk at helpdesk@ce.gatech.edu